Privacy Policy — Elegrates
Last updated: 9/21/2025
This Privacy Policy outlines how Elegrates, owned and operated by Jovani Patino (“we”, “us”, “our”), collects, uses, and protects your information when you visit our website, use our services, or book an appointment through our funnels or scheduling pages.
1. Information We Collect
We may collect the following information:
Name
Email address
Phone number
Business name
Service area/location
Information submitted through our forms (e.g., revenue range, job volume, budget, etc.)
Website usage data (cookies, analytics, tracking)
2. How We Use Your Information
We use collected information to:
Contact you regarding our services
Schedule calls and consultations
Provide AI caller services, marketing, and lead generation
Improve our website and advertising
Send appointment reminders, follow-up messages, and promotional information
Communicate via SMS or call when you submit your phone number
3. SMS & Phone Communication
By submitting your phone number, you consent to:
Receiving SMS messages
Receiving phone calls
AI-generated responses or automated systems contacting you
Marketing messages and service updates
Message & data rates may apply.
You may stop SMS at any time by replying STOP.
4. How Your Information Is Shared
We do not sell your personal data.
We may share information only with:
CRM systems (e.g., Go High Level)
SMS/call providers (e.g., Twilio, Telnyx)
Advertising platforms (e.g., Meta/Facebook, Google)
Service providers that help run our business
They are only allowed to use the information to perform services for us.
5. Cookies & Tracking
Our website and funnels may use cookies and analytics tools to:
Track site usage
Improve user experience
Measure ad performance
Retarget ads
You may disable cookies through your browser settings.
6. Data Security
We take reasonable steps to protect your information.
However, no storage or transmission method is 100% secure.
You share information at your own risk.
7. Your Rights
You may:
Request access to your data
Request deletion of your data
Unsubscribe from emails
Opt out of SMS messages
Update your personal information
Contact us at the email below for any requests.
8. Third-Party Links
Our website may link to third-party sites.
We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this Privacy Policy at any time.
Updates will appear on this page with a new “Last Updated” date.
10. Contact Information
For questions about this Privacy Policy, contact us:
Email: [email protected]
Business Name: Elegrates owned and operated by Jovani Patino
